Last Updated: October 25, 2022

Spacecraft Earth (collectively, “Spacecraft Earth”, “we”, “us,” “our”) is committed to protecting individual privacy and maintaining the trust of users to our website (collectively, “Users”). It is important to us that we provide transparency regarding our collection, use, and disclosure of your personal data. This includes information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. We refer to this information as “Personal Data” throughout this policy.

To help us meet our commitment to you, we have created this Privacy Policy (“Policy”). This Policy governs data privacy matters and concerns across our platform (“Platform”). This Privacy Policy, along with our Terms of Use, form an integral and binding part of our relationship with you.

This Policy describes how we use, share, and protect your Personal Data. It also describes your rights and choices regarding the use, access to, and correction of Personal Data.

For the purposes of data protection laws of the European Union (“EU”) (“Data Protection Laws”), Spacecraft Earth is a data controller (i.e., the company who is responsible for, and controls the processing of, your Personal Data).

 

Personal Data Collected and Reasons for Collection

Here is a list of the categories of Personal Data we may collect and process.

Information You Provide Us

If you provide us feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email, in order to send you a reply.

We may also collect Personal Data at other points on our Platform that explicitly states that Personal Data is being collected from you. Spacecraft Earth will disclose the purposes of collecting your Personal Data accordingly. Spacecraft Earth will only use your Personal Data for the purposes for which is has been collected from you.

Information Collected via Technology and Cookies

As you navigate through and interact with our Platform, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns. To make our Service more useful to you, our servers (which may be hosted by a third-party service provider) collect information from you, including your browser type, operating system, Internet Protocol (“IP”) address, which may vary from session to session).

We may use third-party analytics and other tracking mechanisms to track Users. These tracking mechanisms may automatically collect information about your use of the Platform such as your device type, how long you spend on a page or screen, navigation paths, date and time, pages viewed, and links linked.

A cookie is a file containing an identifier that is sent by a web server to a browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may not contain any information that personally identifies a User, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

We use cookies for the following purposes:

• Strictly Necessary – Strictly necessary cookies are used to provide an online service (e.g., our Platform or a service on our Platform) which you have requested.

• Functionality/Session – A session cookie contains information that is stored in a temporary memory location and then subsequently deleted after the session is completed or the web browser is closed. This cookie stores information that the User has inputted and tracks the movements of the User within the Platform. These cookies allow our Platform to remember choices you make (such as your username, language or region) and allow us to provide enhanced personalized features. The functionality/session cookie will be deleted when the expiration date is reached or when a User or application manually deletes it.

• Targeting or Advertising – These cookies are designed to gather information from you on your device to display advertisements to you based on relevant topics that interest you.

• Performance – These cookies used specifically for gathering data on how Users use the Platform, which pages of our Platform are visited most often, or if they get error messages on web pages. These cookies only monitor the performance of the Platform as Users interact with it. These cookies do not collect your Personal Data, which means all the data collected is anonymous and only used to improve the functionality of the Platform.

One of the third-party services that we use to track your activity and understand your behavior on our Platform is Google Analytics. Information that we collect may be combined with other information about you using Google Analytics or other services. We use these technologies, alone or in combination, to understand user behavior (by tracking unique user IDs), and to target and measure the effectiveness of advertisements, help diagnose problems, and facilitate your access to, and use of, the services offered on our Platform.

Spacecraft Earth follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting service analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking Users’ movement on the website, and gathering demographic information.

Our Platform does not respond to Do Not Track signals communicated by your browser.

 

Methods of Collecting Personal Data

To the extent permissible under applicable Data Protection Laws, we may collect Personal Data about you and any other party whose details you provide to us when you:

• Access or use our Platform;
• Complete online forms, take part in surveys, post on any forums, download information such as white papers or other publications, or participate in any interactive areas that appear on our Platform;
• Interact with us using social media;
• Provide your contact details to us when registering to use or access any services that we may make available or when you update those details; and
• Contact us or otherwise connect with us, online or offline.

We may also collect your Personal Data where you only partially complete and/or abandon any information inputted into our Platform and/or other online forms and may use this information to contact you to remind you to complete any outstanding information and/or for marketing purposes.

We may also collect Personal Data from your devices (including mobile devices) and applications you or use to access and use our Platform (for example, we may collect the device identification number and type, location information and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your Internet Protocol (IP) address, your browsing history and your web log information) and we will ask for your permission before we do so. We may do this using cookies or similar tracking technologies (as described above).

If you intend to give us Personal Data about someone else, you are responsible for ensuring that you comply with any obligation and consent obligations under applicable Data Protections Laws. Insofar as required by applicable Data Protection Laws, you must ensure that beforehand you have their explicit consent to do so and that you explain to them how we collect, use, disclose and retain their Personal Data, or direct them to read our Privacy Policy.

 

Reasons and Legal Bases for Processing Personal Data

We collect and process Personal Data about you only where we have a legal basis for doing so. Our legal bases for processing Personal Data are dependent on the purpose and context of the processing activity.

Our legal bases include:

Legitimate Interests

We process Personal Data to further our own legitimate interests, which may include:

• Provide, operate, and maintain our Platform;
• Improve, personalize, and expand our Platform;
• Understand and analyze how you use our Platform;
• Develop new products, services, features, and functionality;
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Platform, and for marketing and promotional purposes; and
• Find and prevent fraud.

Legal Obligation

Spacecraft Earth may be required under applicable law to obtain and store certain Personal Data. For example, Spacecraft Earth may be required to obtain and store data relating to Users for reporting purposes.

 

Usage of Personal Data

In general, Personal Data you submit to us is used either to respond to requests that you make, or to aid us in serving you better. To the extent permissible under Data Protection Laws, we use your Personal Data to:

• Provide, maintain, protect and improve our Platform;
• Manage, monitor, and administer your use of the Platform and provide an enhanced, personal, user experience;
• Manage our relationship with you;
• Undertake internal testing of our Platform or systems to test and improve their security and performance (in these circumstances, we would de-identify any information used for such testing purposes);
• Protect you and other users from any conduct that violates the Terms of Use;
• Provide any information or services that you have requested or ordered;
• Compare information for accuracy and to verify it with third-parties;
• Send you email notifications, such as security or support and maintenance advisories;
• Send you email notifications related to actions on the Platform;
• Deliver advertising, marketing or information which may be useful to you;
• Contact you to see if you would like to take part in our customer research (for example, feedback on your use of our Platform);
• Monitor, carry out statistical analysis and benchmarking (provided that in such circumstances it is on an aggregated basis which will not be linked back to you or any individual);
• Provide you with any information that we are required to send you to comply with our regulatory or legal obligations;
• Detect, prevent, investigate or remediate, crime, illegal or prohibited activities or to otherwise protect our legal rights (including liaison with regulators and law enforcement agencies for these purposes); and
• Deliver joint content and services with third-parties with whom you have a separate relationship (for example, social media providers).

We may create anonymous data records from Personal Data by excluding information (such as your name) that makes the data personally identifiable to you. We use this anonymous data to analyze request and usage patterns so that we may enhance the content of our Platform and improve Platform navigation. We reserve the right to use anonymous data for any purpose and to disclose Anonymous Data to third-parties without restriction.

In addition to the commercial uses listed above, we may be required to provide any and all of your Personal Data to governmental authorities as necessary to comply with the law.

In addition to the purposes described in this section, we may also use information we gather to deliver targeted and interest-based advertising, marketing (including in-product messaging) or information to you which may be useful, based on your use of the Platform or any other information we have about you (depending on the Platform, you may able to configure these features to suit your preferences). To learn more about interest-based advertising and how you may be able to opt-out of some of this advertising, you may wish to visit the Network Advertising Initiative’s online resources, at http://www.networkadvertising.org/choices, and/or the DAA’s resources at http://www.aboutads.info/choices. You may adjust your ad preferences through your social media settings. You may also be able to opt-out of some – but not all – interest-based ads served by mobile ad networks by visiting http://youradchoices.com/appchoices and downloading the mobile AppChoices app.

 

Mobile Data

We may obtain information through mobile applications that you install on your mobile devices to access and use our Platform. These mobile applications may be our own mobile applications or those belonging to third-parties. Where the mobile application belongs to a third-party, you must read their privacy policy as it will apply to your use of that third-party mobile application. We are not responsible for such third-party mobile applications and their use of your Personal Data.

 

Disclosures and Sharing of Personal Data

We will not disclose any Personal Data we collect from you to any third-parties except as indicated below:

• Legal Request – We may disclose Personal Data to comply with applicable law and our regulatory monitoring and reporting obligations (which may include laws outside your country of residence), to respond to requests from public and government authorities (which may include authorities outside your country of residence), to cooperate with law enforcement, or for other legal reasons.
• Business Transfer – We may disclose Personal Data to a buyer or successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Spacecraft Earth’ assets, whether as a going concern or as part of bankruptcy, liquidation, receivership, or similar proceeding in which Personal Data held by Spacecraft Earth are among the assets to be transferred.
• Enforcement of Our or Others’ Rights – We may disclose Personal Data to the extent they are necessary to enforce or protect our rights, privacy, safety or property, and/or that of our affiliates, you or others, including enforcing our Terms of Use and any other agreements (such as for billing and collection purposes and fraud prevention).

 

Personal Data of Minors

We do not knowingly collect Personal Data from children under the age of 13 without authorization by a holder of parental responsibility. If you believe that we may have collected Personal Data from or about a child under the age of 13 without such authorization, please contact us at legal@hellobetter.world.

 

Protection of Personal Data

At Spacecraft Earth we take the protection of your Personal Data seriously. Spacecraft Earth employees who have access to your Personal Data are made aware of the importance of keeping it confidential. We care about the security of the information and use various administrative, and technological safeguards to preserve the integrity and security of all information collected through our Platform. This is not limited to authentication protected pages which only the user has access to via their web3 signatures & appropriate data encryption methods applied while storing them on our infrastructure providers.

When we rely on service providers that may require access to your Personal Data, we require them to have adequate privacy and security standards. We use contracts and other legally binding measures with our service providers to maintain the confidentiality and security of your Personal Data, and to prevent such information from being used for any other purpose.

For individuals based in the EU or Switzerland, we store Personal Data for as long as necessary to fulfil the purposes for which we collect the data, except if required otherwise by Data Protection Laws. Please note that we may transfer information, including Personal Data, to a country and jurisdiction that does not have the same Data Protection Laws as your jurisdiction, and you consent to the transfer of information to the US or any other country in which we or our parent, subsidiaries, affiliates or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.

However, no data security measures can guarantee complete security; we also depend on you to take common sense steps to ensure your Personal Data remains secure. Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our Platform. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Platform.

 

Retention of Personal Data

We retain Personal Data for as long as needed or permitted in light of the purpose(s) for which they were obtained and consistent with applicable law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you and provide the Platform to you;
• Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
• Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).

 

Your Rights and Choices

Personal Data

You may provide us with instructions on what to do with your Personal Data. You have a choice and control over your Personal Data. Where we need to collect Personal Data and you fail to provide that data when requested, we may have to block your access to the Platform. Since your choices and instructions may result in loss of access to the Platform, please review your options carefully.

Other Information

If you have any questions about your Personal Data, our use of this Personal Data, or your rights when it comes to any of the foregoing, contact us at legal@hellobetter.world.

 

Your Rights if you are located in California

The information and rights in this section apply specifically to California residents.

We do not sell, trade, or rent out Personal Data for compensation, nor have we done so in the preceding 12 months.

California residents are entitled to contact us to request information about whether we have disclosed Personal Data to third parties for the third parties’ direct marketing purposes. Currently, Spacecraft Earth does not disclose Personal Data to third parties for their direct marketing purposes. Thus, upon receipt of such a request by a California consumer, and as required by California state law, we will either (1) respond with a confirmation that we have not disclosed any Personal Data to third parties in the previous calendar year, or (2) if our practices have changed, we will provide the categories of Personal Data that has been shared in the past 12 months and categories of third parties to whom such Personal Data was disclosed, whichever is relevant.

California consumers have the right to:

 

• Request disclosure of the categories and specific pieces of Personal Data that Spacecraft Earth has collected about you;
• Request disclosure of the categories of third-party sources, if any, from which Spacecraft Earth has collected Personal Data about you;
• Disclosure of the business or commercial purpose(s) for which your Personal Data has been collected by Spacecraft Earth;
• Receive a list of the categories of third parties with whom Spacecraft Earth has shared your Personal Data;
• Request that Spacecraft Earth delete any Personal Data that it has collected from you (subject to exceptions); and
• Not be discriminated against by Spacecraft Earth (e.g. charged different rates, provided different levels of service, denied goods or services, or suggested any of the preceding) for exercising any of the individual rights granted above.

To exercise any of your rights as a California consumer, you can submit to legal@hellobetter.world.

Before complying with your request, we will need to verify that it is you that is making the request. To accomplish this, you may be requested to (1) confirm specific Personal Data that we already know about you; and/or (2) provide us with appropriate identification and documentation as we request. California consumers are limited to two requests for Personal Data per 12-month period.

Only you or an authorized agent may make a verifiable data subject request related to your Personal Data. The verifiable data subject request must provide sufficient information and documentation to allow us to verify that you (or an authorized agent) are the person about whom we collected Personal Data.

We will not provide you with Personal Data if we cannot verify your identity and/or authority to make the data subject request and confirm the Personal Data belongs to you or the represented individual. We use Personal Data provided in a verifiable data subject request solely to verify the requestor’s identity or authority to make the request.

We will acknowledge receipt of your data request within ten days. We will respond to a verifiable data subject request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period. If you have an account with us, we will deliver our response to the email address for that account. If you do not have an account with us, we will deliver our response by US mail or electronically at the email address in your request, at your option. All disclosures we provide will only cover the 12-month period preceding the verifiable employee request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

We do not charge a fee to process or respond to your verifiable data subject request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

 

Your Rights if you are located in the EU or Switzerland

Under the General Data Protection Regulation (“GDPR”) (and subject to any relevant exceptions) you have the right to access, correct, change, delete, restrict, exercise your right to data portability, or object to the processing of Personal Data.

If you wish to exercise one of these rights, please contact us at legal@hellobetter.world and we will respond within 30 days of the request. If you request access to your Personal Data, we will provide all information to you by email in addition to context regarding data use. If you request erasure of your Personal Data, we will respond with a confirmation of erasure by email within 30 days of the request. If your request is deemed unfounded and/or excessive, under the GDPR we retain the right to refuse to respond to the request or to charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. If we refuse to respond, or charge a reasonable fee, we will provide our reasons for doing so. If you are not satisfied with the reasons, you may complain to the relevant supervisory authority, the Information Commissioners Office. You can also elect not to receive marketing communications by following the unsubscribe instructions in each communication.

We will retain Personal Data in order to comply with legal requirements, protect our and others’ rights, resolve disputes, or enforce our legal terms or policies, to the extent permitted under applicable law.

If you feel your Personal Data has been inappropriately handled, you can lodge a complaint to your local data protection authority. Further information about how to contact your local data protection authority is available at http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

Your principal rights under the GDPR are:

• Right to Access – You can ask us for copies of your Personal Data;
• Right to Rectification – You can ask Spacecraft Earth to update/correct any inaccurate Personal Data and to complete incomplete Personal Data;
• Right to Erasure – You can ask us to erase your Personal Data;
• Right to Restrict Processing – You can ask us to restrict the processing of your Personal Data;
• Right to Object to Processing – You can object to the processing of your Personal Data;
• Right to Data Portability – You can ask that we transfer your Personal Data to another organization or to you;
• Right to Complain to a Supervisory Authority – You can complain about our processing of your Personal Data; and
• Right to Withdraw Consent – To the extent that the legal basis of our processing of your Personal Data is consent, you can withdraw that consent.

 

Transfers Outside of the European Economic Area (“EEA”)

Your Personal Data may be stored and processed in any country where we have facilities or in which we engage service providers, and by using our Platform, you understand that your information may be transferred to countries outside of your country of residence, including the US, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal Data.

Please note that when your Personal Data are located outside of the EEA, they may be subject to the laws of the country in which they are hosted.

 

Updates to this Privacy Policy

It is our intent to post any changes we make to our Privacy Policy on this page, with a notice that it has been updated on our main homepage. If we make material changes to how we treat your Personal Data, we will notify you through a notice on the homepage. The date that this Privacy Policy was last revised is listed at the top of the page. You are responsible for visiting our website and this Privacy Policy to check for any changes.

 

Updating Your Information and Contacting Us

If you have any questions or complaints related to our practices with respect to the collection, use, or disclosure of Personal Data, or if you would like to update your information, please contact us at legal@hellobetter.world.